As experts in handling small, mid-size and large volume payments, we understand that the cash posting process marks the end of the billing cycle. The process also affects other critical areas of the healthcare provider like the overall efficiency, patient satisfaction and cash flow. Professionals with an eye for detail with complete and thorough knowledge of the billing cycle handles the entire Payment and cash posting process at QWay Health. The competent and efficient payment posting team executes every action based on a set of procedures, last minute errors are handled with the right protocols. The team achieves a higher success ratio and works towards closing all payment postings on the last day of the month. We work on a turnaround time of 24-48 hours with a success ratio of 100% and rally to keep it consistent.
QWay’s Cash Posting services include:
Bank Statement Reconciliation :
We reconcile accounts with the bank statement versus lockbox deposits, Credit and EFT to ensure that:
- There is no unaccounted money left to age which leads to follow up and other clerical activities.
- To zero down on secondary and tertiary claims and avoid patient balances.
- To reduce on DSO and 120+ fallout
Posting Payments :
Co-pays, Credit Card Payments and Lockbox payments.
EFT/ERA Downloads :
Our team of trained professionals download 835 files from the different clearing house websites like Claims Remedi, Emdeon, RealMed, Navicure, Zimed Gateway etc., and any errors at the time of downloading and uploading the same on to your software is deftly handled by our supervisors.
Credit Card Payments :
We process these payments with utmost sensitivity and scrutiny as we are aware that these payments come over-the-counter, over-the-phone, or as emails. We have a strict compliance policy when it comes to credit card information handling.