We moved from strength to strength to include an array of services, which would cater to the complete billing needs of the healthcare provider. The quality of our services are consistent because of continuous training and the rigid standards followed when it comes to delivery and client satisfaction.
- PATIENT DEMOGRAPHICS ENTRY
- ELIGIBILITY VERIFICATION
- PRE- AUTHORIZATION
- MEDICAL CODING
- DEMO CHARGE AND ENTRY
- PAYER AND FRONT END REJECTIONS
- PAYMENT/CASH POSTING
- DENIALS MANAGEMENT
- A/R ANALYSIS &FOLLOW-UP
- WORK COMP AND NO FAULT FOLLOW-UP
- APPEALS PROCESSING
- PROVIDER CREDENTIALING
- CREDIT BALANCE / REFUNDS PROCESSING
- RETURNED MAIL PROCESSING
- OLD AR AGED AR
Our workforce is constantly motivated and trained to exceed industry standards when it comes to delivering on medical billing and coding services.
A competent and responsive management team makes QWay a great place to work.
A 100% graduate workforce
Every employee undergoes periodic training and certification of knowledge and skills.
Comprehensive performance assessment to manage growth and succession.
We drive quality management with data and statistics.
Tracking performance with comprehensive reports, we are process-driven company which has us continuously scaling our efficiency.
Review of processes to identify potential for automation
Process efficiency tracking mechanisms.
Stringent adherence to TAT’s on Coding, Claims billed -out and Claims follow-up
Consistent achievement on benchmarked numbers of Accounts per collector and denial rates.
With a state-of-the art IT infrastructure we have customized work-flow management tools for a smarter and faster delivery.
A complete IT team working on routine software maintenance apart from troubleshooting.
Recommends the best-in-class billing software to cater to the customized needs of the healthcare provider.
Unlocking business value with integrated IT solutions for the ever-evolving medical billing industry.
Seamless and documented BCP.
We have been very pleased with their services and have enjoyed working with their courteous staff. Their turn-around time is nearly always within a 24 hour period. So, for example we can send several days of charges for a client at the end of our day (central time) and we will have the work entered for review the following morning. Once guidelines are set for any particular client, their team follows through accurately. Their A/R work has been particularly helpful due to the time involved dealing with insurance denials and delays in payment. They make detailed notes for each account they work and send us updates regularly on the status of open claims. We also have regular bi-weekly “Goto” meetings to discuss progress and areas of focus for each client they are helping us with. Let me know if you have any other questions, but I would say our overall experience with the QWay staff has been very good.
-Customer based in Tennessee
I just wanted to write and let you know what a great asset my QWay team has been. Harish and his team are such an important part of us. Thanks again! Your work is incredible! Thank you so much for all of your hard work. Great stuff.
-Customer based in San Francisco, CA
The work you have done for us is very cool!! You guys are awesome!!
-Customer based in Maryland
I just wanted to take a minute today to let you all know what a fantastic job you and your team are doing. When you first started we were having a lot of problems billing, collection and reporting. Since then however you all have been absolutely fantastic about turning things around. Not only have you met my requests for changes and transitioned into the routines seamlessly but you all have gone over and above my best expectations. It is truly your hard work and dedication that have turned our medical billing around. Now our company is doing very well. Our billing is higher than ever last month we reached our monthly target. I think everyone is really excited about the new changes that we have all implemented around here. Anyway I just wanted to let you all know that I really appreciate your hard work and dedication. Thank you and keep up the great work!
– Customer based in Maryland
I have had a very positive experience with my billing team! Accounts are continuously moving forward, and if I have questions or issues they are addressed quickly. You guys are consistently been easy to approach, very helpful, clearly communicated needs from me as the provider, and works quickly to address mistakes, as well as following up with the team to avoid mistakes in the future. I have been very happy with the Billing Services and am working to get my colleagues to sign up!
–Customer based in Texas
Consistently, the billing team continues to provide us with accurate, precise billing resolutions and stellar customer service skills.
We love working with your team, and feel you are all in tune with our company and its financial needs. The attention to detail is 100% and routinely provides us with updated information, clear communication and timely resolution in all matters. .
I would like to take this opportunity to share our gratitude and continued appreciation.
Thank you !
–Customer based in California
I have been very happy with the Billing Services from QWayand am working to get my colleagues to sign up!
– Customer based in New York
Thank you for our weekly talk. Just wanted to say how I appreciate the work you and others are doing on the billing side. It has really increased my income. Thank you again. Also, if there is a comment/review page that needs to filled out in the future, I will definitely fill it out.
-Customer based in Texas
As a technology enabled company, we use a range of software solutions which fit independent practice and hospitals. Our personnel are trained to use multiple platforms and billing systems and QWay always chooses the one that best fits the scale and complexity of your service.
These are the few of the softwares that we are currently working with, we can work with any client specified softwares.
List of billing softwares that we expertized in
AllScripts / Aprima
Our medical billing specialties for physicians, group practices and hospitals are extensive and are proof of our track record. Our services will enable you improve revenue and better the reputation for your practice.
OUR LIST OF SPECIALITIES
Our extensive list of specialities makes us a preferred Revenue Cycle Management Partner. The growing healthcare provider can confidently add specialities and new healthcare services as coding and claims processing is under our complete and expert processing and management.
- Child/Adolescent Psychiatry
- Clinical Social Worker
- Counselor Mental Health
- Counselor Professional
- Dietitian, Registered
- Ear-Nose-Throat Specialist (ENT)
- Emergency Medicine Physician
- Family Practitioner
- General Practice
- General Surgeon
- Massage Therapist
- Naturopathic Physician
- Nurse Practitioner
- Occupational Medicine
- Occupational Therapist
- Durable Medical Equipment
- Orthopedic Surgeon
- Pain Management Specialist
- Physical Medicine and Rehab Specialist
- Physical Therapist
- Physician Assistant
- Plastic Surgeon
- Public Health Professional
- Registered Nurse
- Speech-Language Pathologist
- Sports Medicine Specialist
We call us QWay Healthcare because of three very important attributes that we bring to the Medical Billing Service – Quality, Quantity and Quick Process.
Is the very lifeblood of every little and big thing delivered by QWay. Working on information and transmission of information from one partner to another calls for a high level of Accuracy and we watch it every time, and to the very last detail.
Our business model when it comes to delivering on services is highly scalable. Productivity and Efficiency are two important factors that we keep a close watch on, no matter the scale of the project.
Timely delivery and faster turn-around-times are important disciplines that are the corner-stones of the medical billing industry. Our processes are quick, and responses speedy.